Access and contact
Our address
A la Maison du Héron
90 rue d’Hem
59491 Villeneuve d’Ascq – France
phone number: +33 (0) 6 21 69 07 34
E-mail: isabelledebeauvais@hotmail.fr
Deposit for reservation
Reservation is confirmed upon receipt of a 25% deposit including a minimum of one night.
Check, credit cards, bank transfer and international money orders are accepted.
Arrival and Departure
Unless otherwise agreed, the client may use his room from 5 p.m. onwards.
For the respect of sleep and calm of the house, we do not accept any arrival on the first day after 10 pm. After we have welcomed you, you are free of your departure and return times, respecting the quietness of the house. On the day of departure, the client must vacate the room before 11 am. If the departure is after 2 p.m., the price of the following night will be included in the total bill.
Outside these hours, the owner provides its customers with a free luggage room.
Cancellation
In case of cancellation or modification up to 2 days before the date of arrival, we do not charge any fees. In case of late cancellation or no-show, we charge 100% of the amount of the 1st night. Any shortened stay will be due in full
You may cancel free of charge until 24 hours before arrival. You will be charged the first night if you cancel in the 24 hours before arrival. Any shortened stay will be paid in full
How to get here
To come and see us: